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INFORMATION QUESTIONS

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How does ordering work?

Once you place an order, it enters our processing queue for review and preparation. Orders are typically prepared within 24–48 hours before shipment.

Is packaging discreet?

Yes. All orders are packed securely and discreetly, with no product details or branding visible on the outside of the package.

When will I receive tracking information?

A tracking number is provided once your order ships. Tracking updates usually appear within 24–48 hours, once the carrier scans the package into their system.

Why hasn’t my tracking updated yet?

It’s normal for tracking to show limited or no movement immediately after a label is created. Tracking will update once the carrier completes its first scan within 24-48 hours after shipment created

How long does delivery take?

Delivery times vary depending on the carrier and destination. Once the package is scanned and in transit, you can follow its progress using the tracking link provided with estimated delivery date.

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