Return Policy

At Blazing High, we want you to have a positive shopping experience. If you are not fully satisfied with your purchase, please review our Return and Refund Policy below.

1. Eligibility for Returns

  • Eligible items may be returned within 30 days of the delivery date.
  • To qualify for a return:
    • The item must be unused and in its original condition.
    • The item must include its original packaging, tags, and accessories, where applicable.
    • Proof of purchase, such as an order confirmation or receipt, is required.

Important: Certain products may not be eligible for return due to hygiene, safety, regulatory, or product-specific restrictions. Opened or used consumable products may be excluded where permitted by applicable law. Please contact us before returning an item if you are unsure about its eligibility.

2. Non-Returnable Items

Unless otherwise required by applicable law, the following items may be excluded from returns:

  • Opened or used consumable products, where applicable.
  • Products identified as non-returnable in their product descriptions, where permitted by law.
  • Customized or personalized products, where applicable.
  • Gift cards or vouchers, except where required by law.

3. Return Process

To request a return, please follow these steps:

  1. Contact us at care@blazinghigh.com with your order number and the reason for your return.
  2. Wait for our team to review your request and provide return authorization and shipping instructions, if approved.
  3. Pack the item securely and follow the return instructions provided by our team.

Return Address: Please contact our support team for the applicable return address and instructions before sending any items back.

4. Refunds

  • Once your returned item is received and inspected, we will notify you whether your refund has been approved.
  • Approved refunds will be submitted to the original payment method within 5–7 business days, unless otherwise communicated or required by law.
  • The time it takes for the refund to appear in your account may depend on your bank or payment provider.
  • Original shipping charges and return shipping costs may be non-refundable, except where the return results from our error or applicable law requires otherwise.

5. Exchanges

If you receive an incorrect, damaged, or defective item, please contact us with your order details. We will review the issue and explain the available options, which may include a replacement, exchange, or refund, subject to applicable law and product availability.

6. Return Shipping Costs

  • Customers may be responsible for return shipping costs for returns due to a change of mind or other non-defect-related reasons.
  • If an item is incorrect, damaged, or defective, please contact us before returning it so we can provide appropriate instructions.
  • We recommend using a trackable shipping service and retaining proof of shipment. Responsibility for return shipments will be determined in accordance with applicable law and the return instructions provided.

7. Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at care@blazinghigh.com. Include your order number, a description of the issue, and photographs where appropriate. We will review your request and work with you to determine an appropriate resolution.

8. Contact Us

If you have questions about returns, refunds, or exchanges, please contact us:

This policy does not limit any consumer rights that cannot be excluded under applicable law.